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Terms & Conditions

Effective Date: 03/01/2025

Welcome to Plumb Krazy Plumbing, Heating & Cooling. By accessing or using our website, services, or contacting us, you agree to comply with the following terms and conditions. Please read them carefully.

1. General Terms

Plumb Krazy Plumbing, Heating & Cooling provides plumbing, HVAC, and related services. These terms govern all interactions, transactions, and services our company provides. By engaging with our services, you acknowledge and agree to these terms.

2. Service Agreements

  • All service appointments are subject to availability.

  • Estimates are provided free of charge and do not constitute a binding agreement.

  • Payment is required upon completion of services unless prior arrangements have been made.

  • We reserve the right to refuse service at our discretion.

3. Pricing & Payments

  • All prices are subject to change without prior notice.

  • Payment methods accepted include cash, credit/debit cards, and approved financing options.

  • Late payments may incur additional charges or interest as per applicable laws.

4. Cancellations & Refunds

  • Service appointments must be canceled at least 24 hours in advance to avoid cancellation fees.

  • Refunds are not provided for completed services unless otherwise determined by management.

  • If you are dissatisfied with our service, please contact us to resolve the issue.

5. Warranties & Liability

  • We guarantee the quality of our work and offer warranties on select services and parts.

  • Plumb Krazy is not responsible for damages resulting from pre-existing issues, unauthorized modifications, or improper use of plumbing/HVAC systems.

  • Liability is limited to the cost of the service provided.

6. Privacy & Communication Consent

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  • We collect personal information such as name, phone number, email, and service location to facilitate service requests and communications.

  • Your information will not be sold or shared with third parties except as required for service fulfillment or legal obligations.

6.2 Opt-In for Email, Texting, and Phone Calls

By submitting your contact information, you consent to receive communications from Plumb Krazy Plumbing, Heating & Cooling via:

  • Email for service updates, promotions, and company news.

  • Text messages for appointment confirmations, reminders, and exclusive offers.

  • Phone calls for service follow-ups and emergency response notifications.

You can opt-out at any time by replying "STOP" to text messages, clicking "unsubscribe" in emails, or contacting us directly.

7. Use of Website & Intellectual Property

  • All content on this website, including logos, images, and text, is the property of Plumb Krazy Plumbing, Heating & Cooling.

  • Unauthorized use, reproduction, or distribution of content is prohibited.

8. Governing Law

These terms are governed by the laws of South Carolina and North Carolina, and any disputes shall be resolved within the jurisdiction of York County, South Carolina and Mecklenburg County, North Carolina.

9. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our services constitutes acceptance of any modifications.

10. Contact Us

For questions or concerns regarding these terms, contact us at:

  • Plumb Krazy Plumbing, Heating & Cooling

  • (980) 819-9170 or (980) 983-6880

  • 3513 Pineville-Rock Hill Road, Fort Mill, SC, United States, 29715

By using our services, you acknowledge and agree to these Terms and Conditions.

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